Terms & Conditions
We wish to welcome you to shop at our site and we are pleased to offer you our traditional native handicraft products. All orders and purchases made through this website are subject to the Terms and Conditions outlined below. These Terms and Conditions may be changed from time to time without prior notice, at our discretion. When using the website, you agree to be bound by the following Terms and Conditions:
1. You may only purchase or order items for lawful purposes and any other use is not permitted. You agree to pay for all charges noted herein as payable by you.
2. All contents included in this site such as text, graphics, logos and images are the copyright materials and represent exclusive property of epthoncraft.com and therefore protected by international copyright laws. You are not permitted to transact, copy, reproduce, transmit, upload, download or modify any of these contents without prior written consent to us.
3. epthoncraft.com may correct errors or inaccuracies and change or update information on this website at any time without prior notice, including in respect of prices and availability of items. All prices listed on this website are in US dollar (USD) and Malaysia Ringgit (RM) currency. All payment and charges through credit card, debit card and Paypal will be processed in US dollar (USD). We accept payment in Malaysia Ringgit(RM) currency via local bank transfer for Malaysian customers only.
4. epthoncraft.com reserves the right to terminate users' access to the site without notice for acts or conducts on the part of the users that are construed as a violation of the existing applicable law and which would deemed prejudicial to the business activities of epthoncraft.com.
5. epthoncraft.com will use commercially reasonable efforts through our courier service to deliver products as quickly as possible to your destination. However, epthoncraft.com will not be responsible for any delays in delivery which are beyond its control. Where delivery is delayed, Ecraftdesign.com will notify you as soon as possible.
6. Our authorised retailer, Paypal.com accept Visa, MasterCard, Discover, American Express and debit cards with the Visa and MasterCard logo for payment. Your order will not be processed until your payment has been verified.
7. epthoncraft.com will ship the item you ordered or purchased within 24 hours after confirmation from our merchant account with Paypal. As the product is shipped from Kota Kinabalu, Sabah Borneo by courier service, it will normally take about 2-4 weeks to arrive at the destination.
8. In some countries, import duties and taxes are imposed on goods received from overseas. You are responsible to pay these import duties and taxes before the item you ordered or purchased can be released from the customs office of your country.
9. In some countries, import of some certain goods requires import permit. You are responsible to own the required import permit before the item you ordered or purchased can be released by the appropriate authority in your country.
10. When your order is confirm and payment is done than no cancellation is possible.
11. The information relating to products and services are provided on an 'as is' and 'as available' basis. epthoncraft.com does not hold any responsibility of any kind, express or implied, as to the operations of this site and that the use of this website is at your sole risk. We shall not be liable for any damages of any kind arising from the use of this website including, but not limited to direct, indirect, incidental, punitive and consequential damages.
12. epthoncraft.com does not warrant that the use of this website shall be free of viruses or error-free and duly uninterrupted. We reserve the right to make any change necessary including, but not limited to information, contents, materials, products and policies at any time.